Renting with us

Future Tenants

If you are a renter in search of a new home, please click here to view and apply for our available rental properties.

Tips for Rental Applications

We recognise that seeking a rental property can be stressful. It’s best to ensure that you present your application in a clear, concise and professional way. We recommend that applicants:

  • Have documents ready to submit (recent payslips, employee and rental references, copies of ID)

  • Punctually attend the open for inspection, and register in advance

  • Consider a cover letter summarising their history and include a brief personal summary

  • Introduce themselves to the property agent at the inspection

Check out realestate.com.au’s rental application tips here

Tools for Applying

  • Tenants should apply easily using the 2Apply App (recommended, and allows us to process your application quickly)

  • If you require a physical application form, you can find it here (each applicant to submit separately via email)

  • To complete the manual application form online, please click here (each applicant to submit separately)

Current Tenants

If you are a current tenant renting through Banksia Property Agency, below are some FAQ’s and ways we can assist you.

  • If you have a general maintenance issue (such as a faulty dishwasher, dripping tap, broken clothesline) - then please send an email to your property manager directly, and include photos/videos and as much detail about your request as possible.

  • During business hours, if you encounter an urgent maintenance issue (such as a broken hot water service, gas or water leak, etc.) please send an email to your property manager directly, along with photos/videos, and a detailed description of the issue. Also follow up with a phone call (03) 8399 9119.

    Outside of business hours, please email our afterhours emergency maintenance team on urgentmaintenance@banksiapropertyagency.com.au and call the office on (03) 8399 9119 and follow the prompts to leave an emergency voicemail. Please give as much detail as possible.

    Urgent and Emergency Repairs are defined by Consumer Affairs Victoria - you can view the list here.

    Remember, tenants are liable for any after-hours callout fees incurred if the maintenance is not an emergency.

    Note, you must advise us as soon as practicable in the event of a property emergency.

  • We’ve partnered with the team at MoveMeIn who can assist in connecting your gas, electricity, internet and even organise removalists. Check them out here.

  • Please send an email to your property manager advising that you intend to vacate the property. If you are on a periodic (month-by-month) lease, then you must give at least 28 days’ notice. If you are on a fixed-term lease, you must give at least 28 days’ notice for you to vacate on the lease end date.

  • Please contact your property manager as soon as possible. It’s important you communicate any delays in payments with us directly, so that we can discuss the ways in which we can support you during this time.

  • Our team are available from Monday to Friday, between 9am - 5pm, excluding public holidays. We are not available on the weekends for general enquiries. Please note that due to the high number of enquiries we often receive, we are not always able to respond to you immediately, and endeavour to get back to all renter enquiries within two business days.

Realtor showing a house to a couple, standing in a bright, empty room with hardwood floors and a window.